Welcome — I'm your City of Melbourne AI assistant.
I can help you with City of Melbourne services in a few ways:
- Find information — Ask me about rates, bins, parking, planning, libraries, housing, or any council service and I'll search our knowledge base for the answer.
- Get direct links — I'll point you to the exact page, form, or PDF you need on melbourne.vic.gov.au — no more hunting through menus.
- Understand processes — Lodging a planning application? Appealing a parking fine? Looking for Make Room? I'll walk you through the steps, fees, and who to contact.
Try a question below, or just type what you need.
